Public Relations in this new normal

Public Relations in this new normal is enjoying a resurgence as a primary communications tool in an ever-changing 24/7 hour news cycle. It’s a vital part of the communications mix. Whether you are addressing customers, analysts, investors, employees, local communities and government right now, you cannot afford to ignore key stakeholders where everyone is a potential influencer.

Crafting and communicating the appropriate message to the right people at the right time, is now more integral than ever to business longevity. We work for you as if you are our brand with the same passion and commitment to ensure you are heard. Public Relations and media relations is a core speciality of the Taurus team and our CEO Sharon Williams is a Fellow of the PRIA. Many of our award-winning campaigns are taught in university curriculums.

With our extensive experience and strong relationship with the media, we are dedicated to delivering smart communications strategies which generate momentum and initiative. At Taurus, Public Relations activity is always underpinned by a strategic communications strategy backed by our TaurusBullseye© Methodology. Taurus is a proven expert in this field and we’ve taken our clients from media anonymity to strong, credible profiles with their stakeholders.

What is PR?

Public Relations covers a field of strategies and tactics that share a common aim to communicate positive messages about your company to influence the behaviour of customers, shareholders, potential customers and others. Chief among PR tactics is to generate media coverage, which appears as an independent comment from editors or journalists. The coverage is read as factual news, with a level of credibility via third party endorsement that paid advertising does not carry.

Reputation Management

Gaining strong media interest and editorial coverage is a powerful way to reach your target audience and influence attitudes. We strongly believe in thought leadership and eat our own cooking and frequently comment in the media. Working closely with you, we will craft genuine messages to the media, drawing on our far-reaching network of media relationships to target the right publication and the right journalist. Consistency creativity and relevance of message is integral to building a successful media campaign and we are expert at it.

Similarly, a well-trained and well-briefed spokesperson is essential and we work with you to ensure proper technique, preparation and presentation, before any direct contact with the media. Be it the daily newspapers, the financial press, television, radio, digital media, social media, a webinar or a podcast, we ensure all communications are well-conceived and tightly targeted to maximise success.

Our reputation with the media is paramount so we aim to genuinely promote the right news at the right time, in the right tone.

Taurus can assist you with:

  • PR strategy and planning
  • Personal branding
  • Building a digital profile
  • Reputation management
  • Internal communications
  • Analyst and investor relations, including IPO support
  • Building brand awareness
  • Key messaging
  • Social media engagement
  • Issues management
  • Crisis communications
  • Financial results and reporting
  • Mergers and acquisition
  • Product or service launches
  • Thought leadership
  • Media tours and briefings
  • Event support
  • Virtual event support
  • Media training

Analyst Relations

Business and technology analysts are vital to influencing your customers and building your business. Taurus is highly experienced at creating a compelling message for analysts. We regularly coordinate one-on-one briefings between clients and key industry analysts.

Whether it is Gartner, IDC, Frost and Sullivan, Forrester, or others Taurus can tell you who you should target to tell your story these crucial market influencers.

 

IPO and Investor Relations

Preparing for an IPO is an exciting, complex and challenging process. One of the critical aspects of this preparation is building your brand, and ensuring timely, accurate and compelling communication with stakeholders – including regulators, employees and potential investors.

Taurus can help you navigate this communications landscape with a detailed plan for building your brand, your profile and managing your communications and social media program as you prepare for listing. After listing we can help with your ongoing investor communications and investor events including AGM and results announcements.

Internal Communications

Employees are stakeholders that are too often overlooked. Smart businesses acknowledge the importance of internal stakeholders in driving business success. Taurus will devise a plan to help you communicate effectively with employees and promote a unified, productive and positive culture.

Taurus offers a diverse range of services, from creating internal newsletters, organising internal events, gift programs and webinars to implementing a full employee program (such as loyalty reward schemes).

Strategy and Planning

Smart marketing strategy is integral to driving your business forward. But the best strategy won’t deliver results without a plan to bring the strategy to life. Taurus creates marketing plans based on our TaurusBullseye methodology. All our plans are driven by your business objectives and based on understanding your target market, customers, brand and your sales goals. We design the optimal marketing tactics to help you achieve your goals in all these areas.

 

Key stages of the planning process include auditing existing planning documents, devising an overarching strategy and finally writing that all-important plan. We breakdown your 12 month plans into achievable three-month objectives.

 

Case Studies

Arguably one of the most valuable business tools your company will ever own.

Case studies are stories about how your company and your product or service has worked successfully for your customer. These stories are powerful sales tools, professionally designed in any format from video to printed collateral and online PDFs, they are key reference tools in your selling process.

When your customers go to buy a high value, big impact product or service, they want the security of knowing it’s a proven success, loved by others and that your company is reliable and trustworthy. Case studies are a third-party endorsement of your offering and have all the credibility of an honest, approved, signed off account directly from your customer lips of how they’ve successfully implemented your product or service. It simply doesn’t get any better!

We are more than writers

The case study team has developed over 1000 case studies, thought leadership pieces, and white papers for the ‘business to business’ sector worldwide. We are experienced marketing professionals who understand the realities of business and interact effectively with senior executives to deliver polished smartly designed collateral.

You can trust us to work directly with you or your most valued customers to produce the real story of the solution you deliver to business. We regularly interview captains of industry on behalf of our customers and we responsibly and ethically research, write and gain approval for your story.

Messaging and Positioning

A strong, easily articulated message that tells your market who you are and what you can do for them is fundamental to your business. Getting this straight from the outset is key.

 

That’s why we like to kickstart our relationship with you via our TaurusBullseye process and a messaging and positioning strategy.  This process held at your convenience in person or virtually with our most senior executives is the culmination of much research and allows us to delve deep into the workings and culture of your business.

 

Outcomes from the session are a unified business direction and tangibles including a communications strategy and key messages.

 

Issues Management

With the trusted & experienced Taurus Team

Taurus Marketing has earned its reputation as a leading Public Relations and Marketing company with outstanding Issues Management credentials.
More than 1,000 satisfied clients over the past 25 years, and a reputation for keeping abreast of changing trends, is your safeguard in putting your trust in Taurus. Be assured, we understand the media, corporate and public landscape.

It is important to know that a business wanting help won’t find the standard testimonials or reviews associated with other types of PR or marketing contracts on our website. When you think about it, there is a lot of sense in keeping confidential your strategies in navigating issues to achieve desired results. The consequences of this advice should not be taken lightly. Government’s can be thrown out of office while companies can go to the wall if the advice is floored.

Understanding Issues Management

CUB Network – Business

Client Services Outcome

Over an eight week period, Taurus achieved national mainline daily coverage, online press, the SME and lifestyle design publication coverage. Within three weeks of defining the public relations strategy, Cub Network made their media debut on page 3 of The Australian Financial Review, followed by a range of strategically targeted local, national and international coverage across print, online, SME and design media in the lead up to the launch.

Feedback from our Clients

Bible Society CEO, Daniel Willis

“We saw Taurus as an extension of our own team. The constant communication was superb and out working relationship was a pleasure. The overall return on investment was fantastic.”
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PACT Global, Director, Colin Morris

“We were covered in The Australian, the Financial Review, the Rust Report and Computer Daily News. The exposure was excellent and generated a lot of feedback.”
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Charmaine Terry

“Having worked with Sharon on the AmCham Women in Management Committee I respect and admire her ability to "think outside the box" to produce creative solutions. Sharon is an ideal team member, exhibiting intelligence and efficiency to identify new opportunities from emerging market trends and work effectively with peers to resolve business issues promptly. Her client commitment and focus means she successfully produces results that are aligned to their business strategies. As a working mother she is empathetic to women's needs. Sharon is a delight to work with and has my highest recommendation, respect and regard.”
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WebCentral, Manager of Corporate Communications, Monique Roberts

“As a team, Taurus and WebCentral punch well above our weight! With Taurus, we’ve never been just another client. They work tirelessly to bring us the best opportunities and always have our interests at heart. I’m thrilled with the help and results we get from Taurus.” From day one Taurus came 100% on board behind WebCentral’s objectives and strategy. We are a fast-growing company so the top tier coverage we’re getting in media like The Australian’s IT section is important to us in the market, and proves our messages are relevant. Working with Taurus has completely changed my previous perceptions of just what an agency can do for us.”
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Head of Marketing, Sentral Education, Yusuf Pingar

"Regular reporting and value-added feedback on each aspect of the PR program was provided throughout and expectations were well managed. The Taurus team is friendly, approachable and professional and this makes it easy for a client to share ideas, challenge norms and explore the best ways of getting results in a competitive market. Sentral wasn’t big on PR but Taurus has definitely provided us with the right platform; as our trusted PR partner, I feel confident in our PR journey with Taurus and we’ve already started seeing results.”
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Former KAZ Group, General Manager, Marketing & Communications, Kevin Ryder

"Taurus Marketing Services is more than a marketing agency, they are a support mechanism that totally underpins our marketing department. After seven years of working with us they still deliver work of the highest standard on time every time. As a large company in the public eye, our expectations are high and we expect ROI. Taurus understand our business and consistently impress us with the results they achieve."
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Esker Software, Managing Director, James Elkington

"With Taurus we got all the marketing expertise we needed without the risk of bringing on-board extra staff.”
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2OPHealth, Director and Psychiatrist, Dr. Frank Chow

“I was uncertain with the business and marketing strategies prior to engaging with Taurus. Through the Taurus Bullseye™ strategy session, I received the marketing strategy proposal that actually doubles up as a business strategy proposal which has been really helpful with my business planning."
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Cybertrust, General Manager of Commercial Sales, Jennie McLaughlin

“In Taurus we have a whole team at our fingertips, from writing brochures that translate our industry jargon into plain English, to slick creative and events that go off without a hitch. We turn on senior resource like a tap.”
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Napoleon Perdis, Emanuel Perdis

“Through the TaurusEngage process, we gained perspective and clarity on our social media presence. It also revealed the need for integration with and across all my activities to create a stronger, more united presence for the Napoleon Perdis brand.”
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