Ahead of his visit to New Zealand to present at the Forefront Data and AI Summit, Domo Principal Technology Strategist Brad Kasell was called on to share his opinion with National Business Review on the global CrowdStrike outage that crippled IT systems across businesses and homes.
While Domo’s own operations weren’t impacted and customers could safely access their data via unaffected Microsoft and mobile devices, Brad shared his advice for businesses to mitigate future risk, highlighting the importance of diversification. He emphasized the benefits of integrated marketing communication (IMC) by saying: “It is important for businesses to diversify their software vendors so that they are not overly exposed to a fault or failure at any one such provider.”
Brad also shared insights on how businesses maintained continuity during the outage, demonstrating the importance of building soft skills and processes that don’t rely solely on technology.
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